Last updated: 10 September 2026
Welcome to Perfect Feets. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these Terms.
If you do not agree with these Terms, please do not use our website.
1. Company Information
Perfect Feets
United Kingdom Address:
5 Bootham Cres, Clifton,
York YO30 7AJ, United Kingdom
Pakistan Address:
R 22, Block 13D-1 Block 13 D 1,
Gulshan-e-Iqbal, Karachi, 75300, Pakistan
United Kingdom Phone: +44 7828726296
Pakistan Phone: +92 317 0783647
Email: support@perfectfeets.shop
2. Use of Website
By using this website, you confirm that:
- You are at least 18 years old or are using the website with parental consent
- You provide accurate and complete information when placing an order or creating an account
- You will not use the website for illegal, fraudulent, or unauthorized purposes
- You will not attempt to disrupt, damage, or misuse our website or services
We reserve the right to refuse service, restrict access, or cancel orders if suspicious, fraudulent, or unlawful activity is detected.
3. Products & Availability
We sell footwear, apparel, and related products online.
- All products are subject to availability
- We may update, modify, or discontinue products at any time
- We make reasonable efforts to ensure product descriptions, specifications, and images are accurate
Product colours and appearance may vary slightly depending on your device, monitor, or screen settings.
4. Pricing & Payments
- Prices are displayed in British Pounds (£) unless otherwise stated
- Prices may change without prior notice
- Applicable shipping charges are displayed at checkout
- Full payment is required before an order can be processed
We use secure third-party payment providers to process payments. Perfect Feets does not store customers’ full payment card details.
5. Order Processing
- Orders are normally processed within 2–3 business days
- Delivery is typically 5–7 business days after dispatch
- Tracking information is provided once an order has been shipped
Delivery times are estimates and may vary due to courier operations, public holidays, customs procedures, weather, or other circumstances beyond our control.
6. Shipping Policy
We currently ship to:
- United Kingdom
- Pakistan
Free standard shipping is available on orders above £200.
Orders below £200 may be subject to applicable shipping charges, which will be displayed at checkout.
Customers are responsible for providing a complete and accurate shipping address. Perfect Feets is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Please review our Shipping Policy for full details.
7. Returns & Refunds
We accept returns only for defective or damaged items, subject to the requirements of our Return & Refund Policy.
- Return requests must be made within 30 days of delivery
- Items must be unused and in their original condition
- Original packaging, tags, and accessories should be included
- Approved refunds are issued to the original payment method
Please review our Refund and Returns Policy for complete information regarding eligibility, return procedures, and refunds.
8. Cancellations
Orders may be canceled before they are shipped.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.
If you wish to cancel an order, please contact our support team as soon as possible.
9. Intellectual Property
All content available on the Perfect Feets website, including:
- Logos
- Images
- Product photographs
- Text
- Designs
- Graphics
- Website content
is owned by or licensed to Perfect Feets and may not be copied, reproduced, modified, distributed, or used without appropriate written permission.
10. Limitation of Liability
To the maximum extent permitted by applicable law:
- Perfect Feets is not responsible for indirect, incidental, or consequential losses arising from the use of our website or services
- We are not responsible for delays caused by couriers, customs, weather, or circumstances beyond our reasonable control
- Where permitted by law, our liability relating to a product will be limited to the amount paid for that product
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
11. Account Responsibility
If you create an account with Perfect Feets, you are responsible for:
- Keeping your account information accurate
- Maintaining the confidentiality of your login details
- All activity carried out through your account
We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unauthorized activity.
12. Third-Party Services
Our website may use third-party services, including:
- Payment processors
- Shipping and delivery providers
- Analytics services
- Website and technology providers
These third parties may have their own terms and privacy policies. Perfect Feets is not responsible for the independent policies or practices of third-party service providers.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
We collect and use information that is necessary to process orders, provide customer support, deliver products, maintain our website, and provide our services.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective once the updated Terms are published on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United Kingdom and Pakistan, depending on the relevant transaction, customer, and applicable legal requirements.
Nothing in these Terms affects any mandatory consumer rights or protections that apply to you under applicable law.
16. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Perfect Feets
United Kingdom: +44 7828726296
Pakistan: +92 317 0783647
Email: support@perfectfeets.shop
United Kingdom Address:
5 Bootham Cres, Clifton,
York YO30 7AJ, United Kingdom
Pakistan Address:
R 22, Block 13D-1 Block 13 D 1,
Gulshan-e-Iqbal, Karachi, 75300, Pakistan
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